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Please submit your questions or comments via the form or email address, below, and we’ll respond within 24 hours. You may also consult our Frequently Asked Questions (FAQ) section, also located below.
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Frequently Asked Questions
What is Mediation?
Mediation is a private and confidential process where an impartial and neutral third party, known as a mediator, facilitates individuals in conflict to respect one another’s view points, discuss fairly and calmly, and work towards crafting solutions to resolve disputes. Agreement is reached when the disputants come to a satisfactory and acceptable decision.
What is the Role of the Disputant?
The role of a disputant in mediation is to actively participate, communicate core interests and needs, and retain ultimate decision-making power to forge a voluntary solution. Unlike a court trial where a judge decides the outcome, the disputant drives the negotiation and owns the final agreement.
What is the Process of Mediation?
The mediator meets with each disputant, individually, to learn about the dispute, understand areas of importance, and prepare for an amicable mediation.
Disputants then come together to identify concerns and discuss possible solutions. Each disputant may have a lawyer in attendance in a mediation, but only if there is an agreement by all; it is the disputants, however, who will be working towards finding solutions, not the lawyers.
A mediator guides the disputants to list all concerns; analyze each, one by one; find solutions they each can agree on; evaluate decisions made; and finalize an agreement. Once a verbal agreement is formed, a written agreement is signed. An agreement may also be filed with the court.
Where do We Mediate?
All mediations are held in a conference room for privacy, and only the disputants and mediators are in attendance. Conference room availability includes a choice between a physical location or a private, secure online platform. There are distinct advantages to both: In-person mediation provides strong, non-verbal cues, deeper human connection, and a focused, neutral environment. Online mediation offers unmatched convenience, zero travel costs, flexible scheduling, and a more relaxed setting that can reduce anxiety for participants.
What is the Role of a Mediator?
The mediator's role is that of neutral intermediary. A mediator actively listens; empowers each party to focus on problem-solving to influence a positive outcome; and facilitates a dialogue where each acquires the skills necessary to achieve a self-directed resolution.
What is Necessary for Mediation?
Mediation is voluntary. To have an agreement that is acceptable to all, there must be a willingness by all disputants to mediate
Why Mediate?
The concept is most effective for disputants who wish to have a greater hand in resolving their own conflicts.
The benefits of mediation include:
A more satisfactory outcome, in a more comfortable environment (no court room), with the assistance of a neutral third party mediator.
Mediation is confidential, convenient, and financially economical.
There is a faster outcome, a rapid settlement, less stress, less fear, and a possible preservation of the relationship.
Mediation provides greater control and personal empowerment in making decisions and finding answers.
What Mediation is NOT:
Mediation is not about a mediator making decisions for two individuals. And a mediator is not an advocate or an advisor for any disputing party. The Mediation House is not a group of attorneys.
To end a “NOT” on a more superlative note:
Mediation IS a powerful place where disputants focus, do most of the talking, and most of the work, leading to a more acceptable outcome, if all disputants are willing. Mediation is a satisfying and more respectful alternative to the battle in the courtroom..